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Sheraton Zagreb Hotel

Kneza Borne 2 · Zagreb · HR

Sheraton

Excellent

5,193 reviews

8.7

Smart highlights

Prime location

Central address at Kneza Borne 2.

Guest-rated

Excellent guest ratings · 8.7/10 (5,193 reviews).

Great amenities

Features Health or beauty spa nearby · Fitness facilities (surcharge) · Parking.

Popular facilities

Spa & wellness
Fitness
Parking
Air conditioning
Pool
Dining
Pet-friendly
Airport shuttle

About this hotel

Luxurious Accommodation

Situated in the heart of Zagreb, the elegant 5-star Sheraton hotel offers air-conditioned rooms with minibars and satellite TV. The rooms feature marble bathrooms and comfortable seating areas, providing a luxurious stay for guests.

Wellness and Dining

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Guests can enjoy complimentary access to the indoor swimming pool and gym at the Health Club. The hotel's restaurant serves a variety of Croatian and international cuisine, while Café Imperial and the Piano Bar offer a selection of snacks and beverages. During summer, guests can dine on the outdoor terrace with a stunning view of Zagreb's center.

Convenient Location

Conveniently located near the Main Train Station and Main Square, the Sheraton Zagreb is within walking distance to shops, outdoor cafés, and cultural attractions. Book now to experience luxury and convenience in the heart of Zagreb.

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Show all 74 amenities
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Hammam
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Kid meals
Heated pool
Fruits
Pet bowls
Spa/wellness center services
Steam room
Beauty Services
Pet basket
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Mobile app for room service
ATM/banking
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Garage
Casino nearby
Health or beauty spa nearby
Swimming nearby
Bicycle-friendly property
Accessible shuttle
No accessible shuttle

Guest reviews

Cleanliness7.8
Service9.3
Location9.4
Room Quality8.3
Amenities8.3
Value for Money8.3
Food and Beverage9.3
Overall Experience8.8

Guests loved

Friendly staffGood breakfastGreat location

Could be better

Noise from neighboring roomsRooms need updatesIssues with heating

Guest reviews

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Location

Kneza Borne 2, Zagreb, HR

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 11:00 AM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

Children & extra beds

Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

Pets are allowed. Charges may be applicable.

See full policy details
  • When booking more than 5 rooms, different policies and additional supplements may apply. Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in. Please note that the working hours of Spa and Wellness Center on 24 December, 26 December and 31 December are from 10:00 to 19:00. The center is closed on 25 December. Please note that the only designated area for smoking at the hotel is the terrace".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Sheraton Zagreb Hotel?

At Sheraton Zagreb Hotel, check-in is from 03:00 PM and check-out is until 11:00 AM.

Does Sheraton Zagreb Hotel allow pets?

Yes — pets are allowed at Sheraton Zagreb Hotel. Charges or conditions may apply, confirmed at booking.

What is the children and extra bed policy at Sheraton Zagreb Hotel?

Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Where is Sheraton Zagreb Hotel located?

Sheraton Zagreb Hotel is located at Kneza Borne 2, Zagreb, HR.

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