Prime location
Central address at 21 Viaduct Harbour Avenue.
Sofitel Auckland Viaduct Harbour
21 Viaduct Harbour Avenue · Auckland · NZ
Sofitel
Excellent
513 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.2/10 (513 reviews).
Great amenities
Features Health or beauty spa nearby · Fitness facilities (surcharge) · Parking.
Popular facilities
Spa & wellness
Fitness
Parking
Dining
Bar
Pool
24-hour desk
Free WiFi
About this hotel
Stunning Views and Culinary Delights
Experience captivating views of Viaduct Harbour Basin while indulging in exquisite dining at La Maree Restaurant and French Press Café.
Luxurious Accommodations
Show more
All rooms feature private balconies, floor-to-ceiling windows, and spacious bathrooms with rain showers and deep soaking bathtubs for ultimate comfort.
Soothing Spa Treatments and Exclusive Lounge
Relax and rejuvenate at Sofitel Spa with tailored treatments using renowned French and local products. Access Club Millésime for additional perks and a selection of culinary delights and beverages.
To book your stay at the sophisticated Sofitel Auckland Viaduct Harbour, visit our website today!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Show all 79 amenities
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Wheelchair accessible
Kid meals
Heated pool
Emergency cord in bathroom
Coffee Shop on site
Fruits
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Happy hour
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Secured parking
Garage
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Vegetarian menu options available
Paddle boating nearby
Guest reviews
Cleanliness6.8
Service9.3
Location9.4
Room Quality7.3
Amenities8.3
Value for Money6.8
Food and Beverage8.8
Overall Experience8.8
Guests loved
Friendly staffGreat locationVariety of breakfast options
Could be better
Dirty windowsOverpriced roomNoisy outside area
Guest reviews
Loading reviews…
Location
21 Viaduct Harbour Avenue, Auckland, NZ
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs NZD 52 per day.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for NZD 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please note, there is a 1.4% credit card surcharge when using a credit card. Please note valet parking is $52 per vehicle per night and $25 for up to 4 hours. For more information please contact the property using the contact details found on the booking confirmation. Please note that vehicle height restriction is 6.6 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Sofitel Auckland Viaduct Harbour?
At Sofitel Auckland Viaduct Harbour, check-in is from 03:00 PM and check-out is until 11:00 AM.
Does Sofitel Auckland Viaduct Harbour allow pets?
No — pets are not allowed at Sofitel Auckland Viaduct Harbour.
What is the children and extra bed policy at Sofitel Auckland Viaduct Harbour?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for NZD 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Sofitel Auckland Viaduct Harbour located?
Sofitel Auckland Viaduct Harbour is located at 21 Viaduct Harbour Avenue, Auckland, NZ.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.