Prime location
Central address at 21 Viaduct Harbour Avenue.
Sofitel Auckland Viaduct Harbour
21 Viaduct Harbour Avenue · Auckland · NZ
Sofitel
Excellent
532 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.2/10 (532 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Pool
24-hour desk
Dining
Bar
Spa & wellness
About this hotel
Stunning Views and Culinary Delights
Experience captivating views of Viaduct Harbour Basin while indulging in exquisite dining at La Maree Restaurant and French Press Café.
Luxurious Accommodations
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All rooms feature private balconies, floor-to-ceiling windows, and spacious bathrooms with rain showers and deep soaking bathtubs for ultimate comfort.
Soothing Spa Treatments and Exclusive Lounge
Relax and rejuvenate at Sofitel Spa with tailored treatments using renowned French and local products. Access Club Millésime for additional perks and a selection of culinary delights and beverages.
To book your stay at the sophisticated Sofitel Auckland Viaduct Harbour, visit our website today!
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What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Show all 92 amenities
Hiking
Lift / Elevator
Laundry
Luggage storage
Fishing
Express check-in/check-out
Cycling
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Canoeing
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Currency exchange
Babysitting/child services
Valet parking
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Accessible parking
Shared lounge/TV area
Parking garage
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
Lockers
Heated pool
Vending machine - drinks
Indoor pool
Vending machine - snacks
Emergency cord in bathroom
Wine/champagne
Coffee Shop on site
Fruits
Spa/wellness center services
Beauty Services
Fitness/spa locker rooms
Manicure
Pedicure
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Happy hour
Guest reviews
Cleanliness6.8
Service9.3
Location9.4
Room Quality7.3
Amenities8.3
Value for Money6.8
Food and Beverage8.8
Overall Experience8.8
Guests loved
Friendly staffGreat locationVariety of breakfast options
Could be better
Dirty windowsOverpriced roomNoisy outside area
Guest reviews
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Location
21 Viaduct Harbour Avenue, Auckland, NZ
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs NZD 52 per day.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for NZD 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please note, there is a 1.4% credit card surcharge when using a credit card. Please note valet parking is $52 per vehicle per night and $25 for up to 4 hours. For more information please contact the property using the contact details found on the booking confirmation. Please note that vehicle height restriction is 6.6 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Sofitel Auckland Viaduct Harbour?
At Sofitel Auckland Viaduct Harbour, check-in is from 03:00 PM and check-out is until 11:00 AM.
Does Sofitel Auckland Viaduct Harbour allow pets?
No — pets are not allowed at Sofitel Auckland Viaduct Harbour.
What is the children and extra bed policy at Sofitel Auckland Viaduct Harbour?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for NZD 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Sofitel Auckland Viaduct Harbour located?
Sofitel Auckland Viaduct Harbour is located at 21 Viaduct Harbour Avenue, Auckland, NZ.
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