Prime location
Central address at 20 East Chestnut Street.
Sofitel Chicago Magnificent Mile
20 East Chestnut Street · Chicago · US
Sofitel
Wonderful
1,845 reviews
Smart highlights
Guest-rated
Wonderful guest ratings · 8.9/10 (1,845 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
24-hour desk
Dining
Pet-friendly
Bar
About this hotel
Luxurious Accommodations
Experience the epitome of luxury at Sofitel Chicago Magnificent Mile, where each room is adorned with French art de vivre furnishings and features feathertop duvet bedding and a marble bathroom.
Culinary Delights
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Indulge in locally-sourced French-inspired cuisine at Café des Architectes, or sip on crafted cocktails at Le Bar while enjoying breathtaking city views from floor-to-ceiling windows.
Meeting Space and Fitness Center
With over 10,000 square feet of meeting space, a ballroom, and a fitness center, this hotel caters to both business and leisure travelers alike.
Book your stay at Sofitel Chicago Magnificent Mile for a truly unforgettable experience.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Show all 82 amenities
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Massage services
Currency exchange
Valet parking
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Parking garage
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Kid meals
ATM/cash machine on site
Electric vehicle charging station
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Outdoor furniture
Wine/champagne
Outdoor fireplace
Pet bowls
Pet basket
Visual aids: Braille
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Mobile app for room service
Guest reviews
Cleanliness8.6
Service8.8
Location10.0
Room Quality8.7
Amenities7.9
Value for Money8.0
Food and Beverage9.4
Overall Experience9.8
Guests loved
Excellent central location (close to Magnificent Mile and restaurants)Clean rooms and comfortable bedsFriendly and attentive staff (several named staff praised)Spacious rooms with good viewsGood gym and WiFiEnjoyable food/bar and happy hour
Could be better
No pool, no spa and no rooftop (amenity gaps)Some service issues: understaffed at times, long check-in, inconsistent room service/valetOccasional room issues: dust, worn towels/robes, carpet and air-conditioning problemsPerceived poor value: extra/unexplained fees and breakfast not included or limited dining options
Guest reviews
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Location
20 East Chestnut Street, Chicago, US
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Sofitel Chicago Magnificent Mile?
At Sofitel Chicago Magnificent Mile, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Sofitel Chicago Magnificent Mile allow pets?
No — pets are not allowed at Sofitel Chicago Magnificent Mile.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes — parking is available at Sofitel Chicago Magnificent Mile.
Where is Sofitel Chicago Magnificent Mile located?
Sofitel Chicago Magnificent Mile is located at 20 East Chestnut Street, Chicago, US.
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