Prime location
Central address at Kiyovu-Muhima.
Step Town
Kiyovu-Muhima, KN 1Av · Kigali · RW
Not Available
Excellent
143 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.5/10 (143 reviews).
Great amenities
Features Offsite parking discounted rates available · Guest education on local ecosystems and culture · Electric bicycle charging station.
Popular facilities
Parking
Fitness
Dining
Pet-friendly
Bar
Airport shuttle
24-hour desk
Pool
About this hotel
Panoramic Views and Modern Comforts
Step Town, nestled in the hilly suburbs of Kigali, offers breathtaking panoramic views of the city. Each room is thoughtfully equipped with modern amenities like free WiFi, a fan, and a TV with satellite channels. The private bathrooms and cozy terraces add a touch of luxury to your stay.
Culinary Delights and Relaxation
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Indulge in delicious meals at the on-site restaurant or unwind with a drink on the terrace while soaking in the mesmerizing views of Kigali. Special diet menus and convenient room service cater to your culinary preferences, ensuring a delightful dining experience.
Convenience and Hospitality
With a 24-hour front desk, luggage storage, and airport shuttles available, Step Town prioritizes your convenience and comfort. Explore nearby attractions like the Kigali Genocide Memorial, located just 3 km away. Book your stay at Step Town for a memorable and relaxing experience.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Show all 94 amenities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Currency exchange
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wheelchair accessible
Kid meals
Shared kitchen
Outdoor furniture
Fruits
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Broadcast Live sport events
Aerobics
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Golfing on site
Playground on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Art gallery on site
Wine release events
Reception hall
Japanese garden
Secured parking
Garage
Horse riding nearby
Bicycle-friendly property
Electric bicycle charging station
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness8.1
Service9.6
Location9.1
Room Quality7.5
Amenities8.6
Value for Money8.5
Food and Beverage8.1
Overall Experience8.6
Guests loved
Friendly and accommodating staffGood location with affordable dining options
Could be better
Small room sizesSome noise disturbances from the surroundings
Guest reviews
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Location
Kiyovu-Muhima, KN 1Av, Kigali, RW
Hotel policies
Check-in
From 10:00 AM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are allowed on request. No extra charges.
Parking
Free private parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. People 11 years old and over stay for US$30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Step Town?
At Step Town, check-in is from 10:00 AM and check-out is until 11:00 AM.
Does Step Town allow pets?
Yes — pets are allowed at Step Town. Charges or conditions may apply, confirmed at booking.
Is parking available at Step Town?
Yes — free parking is available at Step Town.
What is the children and extra bed policy at Step Town?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. People 11 years old and over stay for US$30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Step Town located?
Step Town is located at Kiyovu-Muhima, KN 1Av, Kigali, RW.
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