Prime location
Central address at Boulevard Kukulcan Km 20 Hotel Zone.
Sun Palace - All Inclusive Adults Only
Boulevard Kukulcan Km 20 Hotel Zone · Cancún · MX
Palace Resorts
Exceptional
272 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.1/10 (272 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Exclusive Oceanfront Location and State-of-the-Art Accommodations
Indulge in luxury at the couples-only all-inclusive Sun Palace resort, boasting a prime oceanfront setting near Cancun's hotspots. Enjoy modern accommodations and upscale facilities for a romantic retreat.
Gourmet Dining and Entertainment
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Savor exquisite cuisine at 4 specialty restaurants and unwind at 3 vibrant bars. Delight in daily entertainment, activities, and 3 infinity pools. Relax in guestrooms with double hot tubs and private balconies overlooking the ocean.
Nearby Golfing and Water Sports
Explore top-rated golf at Moon Spa and Golf Club and immerse yourself in Mayan history at archaeological sites. With a range of water sports, the Sun Palace offers endless adventures for active guests.
Book now for an unforgettable adults-only escape at Sun Palace, where luxury meets serenity.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 79 amenities
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Barber/beauty shop
Currency exchange
Valet parking
Private parking
Outdoor pool
Sun terrace
Airport shuttle (additional charge)
Beachfront
Concierge service
Snack bar
ATM/cash machine on site
Private beach area
Open-air bath
Public Bath
Infinity pool
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Fruits
Steam room
Beauty Services
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Mobile app for room service
Guest reviews
Cleanliness8.9
Service9.9
Location9.4
Room Quality8.4
Amenities8.9
Value for Money8.9
Food and Beverage8.4
Overall Experience9.9
Guests loved
Friendly and helpful staffExcellent location and amenities
Could be better
Aggressive sales tacticsIssues with shower pressure
Guest reviews
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Location
Boulevard Kukulcan Km 20 Hotel Zone, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
- The name on the credit card used for the booking should correspond to the guest staying at the property.
- Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply.
- Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Sun Palace - All Inclusive Adults Only?
At Sun Palace - All Inclusive Adults Only, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Sun Palace - All Inclusive Adults Only allow pets?
No — pets are not allowed at Sun Palace - All Inclusive Adults Only.
Is parking available at Sun Palace - All Inclusive Adults Only?
Yes — free parking is available at Sun Palace - All Inclusive Adults Only.
Where is Sun Palace - All Inclusive Adults Only located?
Sun Palace - All Inclusive Adults Only is located at Boulevard Kukulcan Km 20 Hotel Zone, Cancún, MX.
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