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The Cloud One New York-Downtown, part of the Motel One Group

133 Greenwich Street · New York · US

Excellent

2,072 reviews

8.7

Smart highlights

Prime location

Central address at 133 Greenwich Street.

Guest-rated

Excellent guest ratings · 8.7/10 (2,072 reviews).

Great amenities

Features WiFi available · Free WiFi · Non-smoking rooms.

Popular facilities

Free WiFi
24-hour desk
Dining
Parking
Elevator
Smoke-free property
Food and water bowls

About this hotel

Luxurious Accommodations

Experience comfort and style at The Cloud One New York-Downtown, where every room offers modern amenities like air conditioning, flat-screen TVs, and city views for select units.

Convenient Location

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Situated just steps away from the National September 11 Memorial & Museum, our 4-star hotel provides easy access to iconic landmarks like One World Trade Center and Brooklyn Bridge.

Exceptional Service

Our 24-hour front desk staff fluent in English and Spanish are dedicated to ensuring your stay is seamless and memorable. Plus, enjoy a delicious buffet or continental breakfast to start your day off right.

Book now and indulge in a sophisticated stay at The Cloud One New York-Downtown, by the Motel One Group.

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

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What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Show all 46 amenities
Bar
Facilities for disabled guests
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
Concierge service
Wheelchair accessible
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Wine/champagne
Coffee Shop on site
Pet bowls
Visual aids: Braille
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Key access
CCTV in common areas
Security alarm
Key card access
Live music/performance

Guest reviews

Cleanliness7.0
Service10.0
Location9.5
Room Quality8.0
Amenities9.0
Value for Money9.0
Food and Beverage9.0
Overall Experience9.0

Guests loved

Great locationFriendly staff

Could be better

Cleanliness issuesSlow elevators

Guest reviews

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Location

133 Greenwich Street, New York, US

Map coordinates not available.

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Only dogs and cats are allowed

Children & extra beds

No rollaway/extra beds available

Check-in & Check-out

Contactless check-out is available

General

Cashless transactions are available

Parking

Parking height restrictions apply

Guest type

Essential workers only - NO

Covid

Property does not offer onsite COVID-19 testing

Health & Safety

Property does not require health documentation at check-in

See full policy details
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Frequently asked questions

What are the check-in and check-out times at The Cloud One New York-Downtown, part of the Motel One Group?

At The Cloud One New York-Downtown, part of the Motel One Group, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does The Cloud One New York-Downtown, part of the Motel One Group allow pets?

Yes — pets are allowed at The Cloud One New York-Downtown, part of the Motel One Group. Charges or conditions may apply, confirmed at booking.

What is the children and extra bed policy at The Cloud One New York-Downtown, part of the Motel One Group?

No rollaway/extra beds available

Where is The Cloud One New York-Downtown, part of the Motel One Group located?

The Cloud One New York-Downtown, part of the Motel One Group is located at 133 Greenwich Street, New York, US.

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