Prime location
Central address at 999 Ashford Avenue.
The Condado Plaza Hotel
999 Ashford Avenue · San Juan · PR
Hilton Hotels & Resorts
Very Good
1,051 reviews
Smart highlights
Guest-rated
Very Good guest ratings · 7.5/10 (1,051 reviews).
Great amenities
Features Fitness facilities · WiFi available · Parking.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Bar
Beachfront
About this hotel
Luxurious Beachfront Hotel with Spectacular Views
Beachfront Paradise: The Condado Plaza Hilton offers direct access to pristine beaches, perfect for relaxation and water activities.
Abundant Amenities: Enjoy 4 swimming pools, a 24-hour fitness centre, beachside hammocks, and private balconies for a truly indulgent stay.
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Convenient Location: Explore historical sites, museums, and shopping centers with ease, and let the on-site tour desk assist in planning exciting excursions.
Experience the ultimate blend of luxury and convenience at The Condado Plaza Hilton. Book now to make unforgettable memories by the sea.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Lift / Elevator
Show all 92 amenities
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Dry cleaning
Diving
Games room
Snorkelling
Babysitting/child services
Billiards
Non-smoking throughout
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Board games/puzzles
Parking garage
Beachfront
Minimarket on site
Wheelchair accessible
Allergy-free room
Kid meals
Snack bar
Kids' outdoor play equipment
ATM/cash machine on site
Vending machine - drinks
Water sport facilities on site
Toilet with grab rails
Indoor play area
Vending machine - snacks
Pool bar
Salt-water pool
Entertainment staff
Water slide
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Coffee Shop on site
Shallow end
Kids' pool
Beach
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Bike tours
Tour/class on local culture
Guest reviews
Cleanliness7.2
Service6.2
Location10.0
Room Quality7.7
Amenities6.2
Value for Money8.7
Food and Beverage6.2
Overall Experience7.7
Guests loved
Great panoramic ocean view from balconyFun pools and beach area
Could be better
Poor cleanliness and maintenanceAtrocious customer service
Guest reviews
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Location
999 Ashford Avenue, San Juan, PR
Hotel policies
Check-in
From 04:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- Please note that a daily resort charge will be added which includes: internet access, fitness center access, local & toll free calls, tennis court, in-room coffee/tea, ScoutAbout Program, and Pool Concierge and facilities.
- Please note that the breakfast rate doesn't include gratuity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at The Condado Plaza Hotel?
At The Condado Plaza Hotel, check-in is from 04:00 PM and check-out is until 12:00 PM.
Does The Condado Plaza Hotel allow pets?
No — pets are not allowed at The Condado Plaza Hotel.
Is parking available at The Condado Plaza Hotel?
Yes — parking is available at The Condado Plaza Hotel.
Where is The Condado Plaza Hotel located?
The Condado Plaza Hotel is located at 999 Ashford Avenue, San Juan, PR.
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