Prime location
Central address at Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera.
The Grand Oasis Cancun - All Inclusive
Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera · Cancún · MX
Oasis Hotels & Resorts
Good
5,597 reviews
Smart highlights
Guest-rated
Good guest ratings · 6.4/10 (5,597 reviews).
Great amenities
Features Fitness facilities · WiFi available · Parking.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious All-Inclusive Entertainment Resort
Spectacular Views
Indulge in breathtaking views of the gardens or sea from every room, equipped with modern amenities for your comfort.
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Gourmet Dining and Vibrant Nightlife
Savor a variety of culinary delights at 8 restaurants and 9 bars, offering everything from Mexican cuisine to sushi. After dinner, enjoy live shows, music festivals, and unwind at the nightclub.
Endless Activities and Services
From the spa and tennis courts to the outdoor pool and private beach, there's something for everyone. Let our multilingual staff assist you in planning excursions and making your stay unforgettable.
Book now to experience the ultimate in luxury and entertainment at Grand Oasis Cancun!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Show all 91 amenities
Garden
Lift / Elevator
Laundry
Luggage storage
Bar
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Tennis court
Car hire
Children's playground
Dry cleaning
Massage services
Games room
Spa/wellness center
Barber/beauty shop
Babysitting/child services
Billiards
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Beachfront
Concierge service
Grocery deliveries
ATM/cash machine on site
Pool with view
Water sport facilities on site
Indoor play area
Private beach area
Evening entertainment
Pool bar
Kids' club
Nightclub/DJ
Entertainment staff
Paid WiFi
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fruits
Shallow end
Spa/wellness center services
Beauty Services
Yoga classes
Tennis equipment
Manicure
Pedicure
Fitness classes
Beach
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Key card access
Mobile app for room service
Live music/performance
Broadcast Live sport events
Guest reviews
Cleanliness4.5
Service6.5
Location10.0
Room Quality5.0
Amenities9.0
Value for Money5.5
Food and Beverage5.5
Overall Experience5.2
Guests loved
Excellent sea views and beachfrontLarge resort with many pools, restaurants and entertainmentSome staff (notably bartenders) were praised for great serviceCigar bar and certain bars/restaurants received positive mentionsConvenience of all-inclusive facilities for some guests
Could be better
Dirty beaches, uncollected sargazo and old/unclean towelsRude or unhelpful reception and inconsistent service from staffOld facilities, humidity and ventilation problems in roomsExtra charges for reserving loungers/beds and difficulty reserving restaurantsFood/buffet quality inconsistent or poor according to several reviews
Guest reviews
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Location
Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.
- Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.)
- New Exclusive Tour for Our Guests:
- Starting September 1st, 2025, enjoy the Jungle Cruise Adventure on Laguna Nichupté:
- 90-minute themed boat ride
- Live music, nature & pozol tasting
- Fun for all ages
- Dock tax: $10 USD per person (payable at Oasis Experiences)
- Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the check in) you must cover a charge of $225.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at The Grand Oasis Cancun - All Inclusive?
At The Grand Oasis Cancun - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does The Grand Oasis Cancun - All Inclusive allow pets?
No — pets are not allowed at The Grand Oasis Cancun - All Inclusive.
Is parking available at The Grand Oasis Cancun - All Inclusive?
Yes — free parking is available at The Grand Oasis Cancun - All Inclusive.
Where is The Grand Oasis Cancun - All Inclusive located?
The Grand Oasis Cancun - All Inclusive is located at Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera, Cancún, MX.
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