Prime location
Central address at Boulevard Kukulcan Km 12.
The Westin Lagunamar Ocean Resort Villas & Spa Cancun
Boulevard Kukulcan Km 12 · Cancún · MX
Westin Vacation Club
Fabulous
959 reviews
Smart highlights
Guest-rated
Fabulous guest ratings · 9.0/10 (959 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Beachfront Luxury
Spa and Fitness Center
Indulge in relaxation at the state-of-the-art fitness center and pamper yourself with a massage at the Heavenly Spa by Westin.
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Luxurious Accommodations
Enjoy breathtaking views of the Caribbean Sea or Nichupte Lagoon from your room, complete with modern amenities like satellite TV, high-speed internet, and the famous Westin Heavenly Bed.
Experience the ultimate blend of luxury and convenience at The Westin Lagunamar Ocean Resort - book your stay now for an unforgettable Cancun getaway!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 67 amenities
Garden
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Tour desk
Golf course
Facilities for disabled guests
Tennis court
Hot tub/Jacuzzi
Car hire
Children's playground
Sauna
Dry cleaning
Massage services
Spa/wellness center
Currency exchange
Mini golf
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Beachfront
Minimarket on site
Concierge service
Snack bar
ATM/cash machine on site
Private beach area
Pool bar
Infinity pool
Kids' club
Water slide
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Coffee Shop on site
Shallow end
Kids' pool
Fitness/spa locker rooms
Tennis equipment
Beach
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
CCTV in common areas
24-hour security
Security alarm
Key card access
Guest reviews
Cleanliness9.3
Service8.6
Location9.2
Room Quality8.6
Amenities9.3
Value for Money9.0
Food and Beverage8.5
Overall Experience9.5
Guests loved
Excellent pools and extensive amenities (tennis courts, gyms)Clean, well-maintained facilities and sea viewsFriendly and attentive staff / notable conciergeWell-equipped rooms and villas (kitchen, washer/dryer)Good location for families and beachfront
Could be better
Beach affected by sargassum during some staysFront-desk/customer service lapse reportedSofa-bed mattress too thin and AC condensation in roomHotel is very large — can be hard to walk between areasFood perceived as overpriced or inconsistent by some guests
Guest reviews
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Location
Boulevard Kukulcan Km 12, Cancún, MX
Hotel policies
Check-in
From 04:00 PM
Check-out
Until 10:00 AM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please note that a valid credit card corresponding to the name on the booking is required at check-in.
- Breakfast-inclusive rates comprise breakfast for 2 adults. Additional breakfast can be purchased on site.
- Please note that renovation work of the building facades will be carried out from September 15, 2026 to December 15, 2027. Guests may experience some noise or light disturbances from 09:00 to 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Swimming pool: Closed from Mon, Apr 12, 2027 until Thu, Sep 30, 2027
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at The Westin Lagunamar Ocean Resort Villas & Spa Cancun?
At The Westin Lagunamar Ocean Resort Villas & Spa Cancun, check-in is from 04:00 PM and check-out is until 10:00 AM.
Does The Westin Lagunamar Ocean Resort Villas & Spa Cancun allow pets?
No — pets are not allowed at The Westin Lagunamar Ocean Resort Villas & Spa Cancun.
Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa Cancun?
Yes — free parking is available at The Westin Lagunamar Ocean Resort Villas & Spa Cancun.
Where is The Westin Lagunamar Ocean Resort Villas & Spa Cancun located?
The Westin Lagunamar Ocean Resort Villas & Spa Cancun is located at Boulevard Kukulcan Km 12, Cancún, MX.
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