Prime location
Central address at Boulevard Kukulcan KM 20.
The Westin Cancun Resort & Spa
Boulevard Kukulcan KM 20 · Cancún · MX
Westin Vacation Club
Excellent
4,151 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.2/10 (4,151 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxury Resort with Private Beaches:
Located at the serene end of Cancun's Hotel Zone, The Westin offers exclusive white-sand beaches overlooking the Caribbean Sea and Nichupte Lagoon.
Elegant Guestrooms and Dining:
Show more
Indulge in modern decor and a welcoming ambiance in the bright guestrooms. Explore a diverse culinary journey at the specialty restaurants, featuring everything from authentic Mexican dishes to fresh seafood, all while enjoying stunning sea views.
Premium Amenities and Activities:
Unwind on the private beach, take a dip in one of the 4 outdoor pools, or treat yourself at the Heavenly Spa. With an array of leisure activities like surfing, tennis, and golf, The Westin ensures a memorable Cancun escape.
Book now for an unforgettable experience at The Westin and create lasting memories in Cancun.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 70 amenities
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Tour desk
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Sauna
Dry cleaning
Breakfast in the room
Diving
Massage services
Packed lunches
Snorkelling
Spa/wellness center
Barber/beauty shop
Table tennis
Currency exchange
Babysitting/child services
Solarium
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Beachfront
Minimarket on site
Concierge service
Special diet menus - on request
Kid meals
Snack bar
ATM/cash machine on site
Pool with view
Water sport facilities on site
Private beach area
Pool bar
Kids' club
Sun loungers or beach chairs
Spa/wellness center services
Steam room
Beauty Services
Tennis equipment
Fitness classes
Beach
Staff adhere to local safety protocols
Cashless payment available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
24-hour security
Guest reviews
Cleanliness7.8
Service9.3
Location9.3
Room Quality7.2
Amenities8.3
Value for Money7.7
Food and Beverage7.3
Overall Experience8.8
Guests loved
Good locationFriendly serviceClean beach
Could be better
High restaurant pricesIssues with room qualityCleanliness concerns
Guest reviews
Loading reviews…
Location
Boulevard Kukulcan KM 20, Cancún, MX
Hotel policies
Check-in
From 04:00 PM
Check-out
Until 10:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Starting April 1, 2021, a tourist tax of 224.00 MXN pesos (approximately USD 11.00) will apply to all foreign visitors over 15 years old. Please visit: https://www.visitax.gob.mx//sitio/ to pay this required tax prior to your arrival.
- All breakfast packages include 2 adults. Additional breakfast can be purchased on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at The Westin Cancun Resort & Spa?
At The Westin Cancun Resort & Spa, check-in is from 04:00 PM and check-out is until 10:00 AM.
Does The Westin Cancun Resort & Spa allow pets?
No — pets are not allowed at The Westin Cancun Resort & Spa.
Is parking available at The Westin Cancun Resort & Spa?
Yes — free parking is available at The Westin Cancun Resort & Spa.
Where is The Westin Cancun Resort & Spa located?
The Westin Cancun Resort & Spa is located at Boulevard Kukulcan KM 20, Cancún, MX.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.