Prime location
Central address at Blvd. Kukulcan.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Blvd. Kukulcan, Mz 51 Hotel Zone · Cancún · MX
Exceptional
217 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.1/10 (217 reviews).
Great amenities
Features ATM/banking · Front desk (limited hours) · Billiards or pool table.
Popular facilities
24-hour desk
Pool
Free WiFi
Bar
Parking
Airport shuttle
Beachfront
Fitness
About this hotel
Luxurious Adults-Only Getaway
Turquoize Suites with Exclusive Amenities
Indulge in the lavish Turquoize suites featuring private hot tubs on balconies, personalized butler services, and VIP access. Enjoy breathtaking seascapes and upscale bath accommodations with ocean views.
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Exclusive Rooftop Pool and VIP Services
Relax at the rooftop infinity pool overlooking the ocean, savor cocktails at the private Punta Vista rooftop bar, and benefit from a private elevator for direct access to the Zen Spa.
Unmatched Adults-Only Experience
With nearly 700 square feet of living space, exclusive check-in, and concierge services, Turquoize at Hyatt Ziva Cancun offers an unparalleled adults-only retreat.
Book your adults-only luxury escape at Turquoize for a truly unforgettable experience.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
ATM/banking
Front desk (limited hours)
Billiards or pool table
Free wired internet
Snack bar/deli
Snorkeling on site
Tennis lessons on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Show all 100 amenities
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Art gallery on site
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Charcoal grill
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Table tennis
Currency exchange
Karaoke
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Heated pool
Evening entertainment
Adult only
Entertainment staff
Outdoor furniture
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Mobile app for room service
Guest reviews
Cleanliness8.6
Service10.0
Location9.5
Room Quality9.6
Amenities9.0
Value for Money8.6
Food and Beverage8.0
Overall Experience9.6
Guests loved
Exceptional serviceGreat locationFriendly staff
Could be better
Under renovationFood quality vs priceLimited dining options
Guest reviews
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Location
Blvd. Kukulcan, Mz 51 Hotel Zone, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free private parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children & extra beds
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are not allowed.
See full policy details
- Please note that the minimum age for check-in is 18.
- Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
- All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive allow pets?
No — pets are not allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive.
Is parking available at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Yes — free parking is available at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive.
What is the children and extra bed policy at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is located at Blvd. Kukulcan, Mz 51 Hotel Zone, Cancún, MX.
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