Prime location
Central address at Kelele Square.
Zanzibar Serena Hotel
Kelele Square · Zanzibar City · TZ
Wonderful
568 reviews
Smart highlights
Guest-rated
Wonderful guest ratings · 8.6/10 (568 reviews).
Great amenities
Features WiFi available · Free WiFi · Parking.
Popular facilities
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
Bar
About this hotel
Luxurious 5-Star Accommodation:
Zanzibar Serena Inn, located in the heart of Stone Town, offers exquisite 5-star accommodation overlooking the stunning Indian Ocean. Each room is elegantly decorated with traditional furnishings and modern amenities, ensuring a comfortable stay.
Dining with a View:
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Indulge in a culinary journey at Zanzibar Serena Inn's restaurants, offering a variety of international, Swahili, and seafood dishes. Enjoy breathtaking ocean views from the Terrace Seafood Restaurant's rooftop terrace while savoring delicious meals prepared by talented chefs.
Relaxation and Activities:
Unwind by the outdoor pool or on the beach, soaking up the sun and enjoying refreshing drinks from the Pool Terrace Bar. For the adventurous guests, snorkeling, kayaking, and diving activities are available nearby, promising an unforgettable experience.
Book your stay at Zanzibar Serena Inn for a luxurious and memorable retreat by the sea.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Show all 117 amenities
Terrace
Family rooms
Garden
BBQ facilities
Laundry
Luggage storage
Fishing
Cycling
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Horse riding
Ironing service
Meeting/banquet facilities
Car hire
Canoeing
Dry cleaning
Breakfast in the room
Diving
Massage services
Windsurfing
Packed lunches
Games room
Snorkelling
Spa/wellness center
Currency exchange
Babysitting/child services
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Beachfront
Special diet menus - on request
Kid meals
Snack bar
Lockers
Water sport facilities on site
Indoor play area
Kid-friendly buffet
Evening entertainment
Infinity pool
Entertainment staff
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Outdoor fireplace
Spa/wellness center services
Kids' pool
Beauty Services
Yoga classes
Pedicure
Personal trainer
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Bike tours
Tour/class on local culture
Mobile app for room service
Live music/performance
Themed dinner nights
Happy hour
Cooking class
Guest reviews
Cleanliness8.7
Service9.3
Location9.6
Room Quality9.0
Amenities9.2
Value for Money6.5
Food and Beverage7.3
Overall Experience9.2
Guests loved
Excellent waterfront/location with sea and pool viewsFriendly, accommodating and helpful staffBeautiful historic building and well-designed rooms/balconiesNice pool area, live music and pleasant atmosphereClean, peaceful setting with sea breeze
Could be better
Food and beverage quality inconsistent; several complaints about breakfast and dinnerPerceived poor value for money — high prices and unexpected chargesVisible trash on small beach area by the breakfast room detracts from experienceOccasional maintenance issues (broken hairdryer, small bathroom/no extractor fan)Half-board/booking confusion on arrival
Guest reviews
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Location
Kelele Square, Zanzibar City, TZ
Hotel policies
Check-in
From 12:00 PM
Check-out
Until 10:00 AM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Zanzibar Serena Hotel?
At Zanzibar Serena Hotel, check-in is from 12:00 PM and check-out is until 10:00 AM.
Does Zanzibar Serena Hotel allow pets?
No — pets are not allowed at Zanzibar Serena Hotel.
Is parking available at Zanzibar Serena Hotel?
Yes — free parking is available at Zanzibar Serena Hotel.
Where is Zanzibar Serena Hotel located?
Zanzibar Serena Hotel is located at Kelele Square, Zanzibar City, TZ.
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