Prime location
Central address at Heidar Aliyev Street 14.
Hilton Astana
Heidar Aliyev Street 14 · Astana · KZ
Hilton Hotels & Resorts
Exceptional
996 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.0/10 (996 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Fitness facilities (surcharge).
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Airport shuttle
Bar
About this hotel
Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with modern amenities and Executive Lounge access for a touch of exclusivity.
Wellness and Leisure
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Relax and rejuvenate at the on-site spa offering massages, saunas, and a Turkish bath, or take a dip in the indoor swimming pool for a refreshing break.
Convenience and Location
Benefit from 24-hour room service, a business center, and a fitness room, all within the Expo-2017 exhibition complex. Explore nearby attractions like Bayterek Monument and Nazarbayev University.
Experience luxury and convenience at Hilton Astana. Book now for an unforgettable stay!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Show all 95 amenities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Hammam
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Happy hour
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Pool waterfall
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness8.9
Service9.4
Location9.4
Room Quality8.6
Amenities9.4
Value for Money8.4
Food and Beverage8.4
Overall Experience9.4
Guests loved
CleanlinessServiceLocationAmenitiesOverall Experience
Could be better
Value for MoneyFood and Beverage
Guest reviews
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Location
Heidar Aliyev Street 14, Astana, KZ
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Children & extra beds
Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for KZT 4,250 per person per night when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- If you have booked a Half Board package, please note that dinner is served at the Axis Lobby Bar, which is open daily until 23:00. Unfortunately, we are unable to provide dinner service after this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Hilton Astana?
At Hilton Astana, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Hilton Astana allow pets?
No — pets are not allowed at Hilton Astana.
Is parking available at Hilton Astana?
Yes — free parking is available at Hilton Astana.
What is the children and extra bed policy at Hilton Astana?
Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for KZT 4,250 per person per night when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Hilton Astana located?
Hilton Astana is located at Heidar Aliyev Street 14, Astana, KZ.
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