Prime location
Central address at No 20.
Shangri-La Tanjung Aru, Kota Kinabalu
No 20, Jalan Aru, Tanjung Aru · Kota Kinabalu · MY
Shangri-La Group
Excellent
2,761 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.7/10 (2,761 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Clubhouse.
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Bar
24-hour desk
About this hotel
Luxurious Dining Options
Indulge in a culinary journey with 6 dining options including Shang Palace for authentic Chinese cuisine and Borneo Lounge and Bar for live entertainment.
Relaxation and Recreation
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Unwind at Chi, The Spa or take a dip in the outdoor pool with water jets. Children can have fun in the kids' pool with waterslides while adults can enjoy various water sports activities.
Elegant Rooms with Scenic Views
Experience spacious rooms with elegant decor, air-conditioning, and private balconies offering stunning ocean or mountain views. The en suite bathroom is equipped with free toiletries for your convenience.
Experience luxury beachfront accommodation at Shangri-La Tanjung Aru Kota Kinabalu and make your reservation today for a memorable stay.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Show all 106 amenities
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Packed lunches
Table tennis
Currency exchange
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Concierge service
Wheelchair accessible
Kid meals
Lower bathroom sink
Infinity pool
Emergency cord in bathroom
Entertainment staff
Coffee Shop on site
Fruits
Shallow end
Fence around pool
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Happy hour
Supervised childcare/activities
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Scuba diving on site
Snorkeling on site
Tennis lessons on site
Self parking (surcharge)
Water park access (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Clubhouse
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Golf cart
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Water tubing nearby
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Vegetarian menu options available
Bulk dispenser for toiletries
Paddle boating nearby
Guest reviews
Cleanliness8.2
Service9.2
Location9.2
Room Quality8.4
Amenities8.8
Value for Money8.7
Food and Beverage8.0
Overall Experience8.9
Guests loved
Friendly staffGreat locationFamily-friendly amenities
Could be better
Food quality needs improvementRoom acoustics could be better
Guest reviews
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Location
No 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, MY
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 11 years old stay for MYR 98 per person per night when using an existing bed. Children up to and including 5 years old stay for free when using an available extra bed. People 6 years old and over stay for MYR 208.80 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Up to 2 children under 6 years old enjoy buffet meals (subject to availability) for free. For more than 2 children under 6 years old or children between 6 to 11 years old, a 50% charge is applicable. This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel. The Resort is embarking on an exciting, phased renovation beginning October 2025, scheduled for completion in Q2 2027. Our commitment to guest comfort remains unchanged during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027 Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027 Fitness center is closed from 2026-10-13 until 2026-05-05 A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Shangri-La Tanjung Aru, Kota Kinabalu?
At Shangri-La Tanjung Aru, Kota Kinabalu, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Shangri-La Tanjung Aru, Kota Kinabalu allow pets?
No — pets are not allowed at Shangri-La Tanjung Aru, Kota Kinabalu.
Is parking available at Shangri-La Tanjung Aru, Kota Kinabalu?
Yes — free parking is available at Shangri-La Tanjung Aru, Kota Kinabalu.
What is the children and extra bed policy at Shangri-La Tanjung Aru, Kota Kinabalu?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 11 years old stay for MYR 98 per person per night when using an existing bed. Children up to and including 5 years old stay for free when using an available extra bed. People 6 years old and over stay for MYR 208.80 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Shangri-La Tanjung Aru, Kota Kinabalu located?
Shangri-La Tanjung Aru, Kota Kinabalu is located at No 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, MY.
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