Prime location
Central address at No 20.
Shangri-La Tanjung Aru, Kota Kinabalu
No 20, Jalan Aru, Tanjung Aru · Kota Kinabalu · MY
Shangri-La Group
Excellent
2,794 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.7/10 (2,794 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious Dining Options
Indulge in a culinary journey with 6 dining options including Shang Palace for authentic Chinese cuisine and Borneo Lounge and Bar for live entertainment.
Relaxation and Recreation
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Unwind at Chi, The Spa or take a dip in the outdoor pool with water jets. Children can have fun in the kids' pool with waterslides while adults can enjoy various water sports activities.
Elegant Rooms with Scenic Views
Experience spacious rooms with elegant decor, air-conditioning, and private balconies offering stunning ocean or mountain views. The en suite bathroom is equipped with free toiletries for your convenience.
Experience luxury beachfront accommodation at Shangri-La Tanjung Aru Kota Kinabalu and make your reservation today for a memorable stay.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 116 amenities
Business center
Terrace
Family rooms
Garden
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Fishing
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Car hire
Canoeing
Sauna
Dry cleaning
Diving
Massage services
Packed lunches
Snorkelling
Spa/wellness center
Table tennis
Currency exchange
Mini golf
Babysitting/child services
Valet parking
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Street parking
Shared lounge/TV area
Board games/puzzles
Beachfront
Minimarket on site
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
Water park
Lockers
Pool with view
Water sport facilities on site
Indoor pool
Toilet with grab rails
Indoor play area
Kid-friendly buffet
Lower bathroom sink
Infinity pool
Kids' club
Emergency cord in bathroom
Entertainment staff
Hot spring bath
Wine/champagne
Coffee Shop on site
Fruits
Shallow end
Kids' pool
Fence around pool
Fitness/spa locker rooms
Yoga classes
Tennis equipment
Fitness classes
Personal trainer
Beach
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Live music/performance
Themed dinner nights
Happy hour
Guest reviews
Cleanliness8.2
Service9.2
Location9.2
Room Quality8.4
Amenities8.8
Value for Money8.7
Food and Beverage8.0
Overall Experience8.9
Guests loved
Friendly staffGreat locationFamily-friendly amenities
Could be better
Food quality needs improvementRoom acoustics could be better
Guest reviews
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Location
No 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, MY
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Up to 2 children under 6 years old enjoy buffet meals (subject to availability) for free. For more than 2 children under 6 years old or children between 6 to 11 years old, a 50% charge is applicable.
- This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.
- The Resort is embarking on an exciting, phased renovation beginning October 2025, scheduled for completion in Q2 2027. Our commitment to guest comfort remains unchanged during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027
- Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027
- Fitness center is closed from 2026-10-13 until 2026-05-05
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Shangri-La Tanjung Aru, Kota Kinabalu?
At Shangri-La Tanjung Aru, Kota Kinabalu, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Shangri-La Tanjung Aru, Kota Kinabalu allow pets?
No — pets are not allowed at Shangri-La Tanjung Aru, Kota Kinabalu.
Is parking available at Shangri-La Tanjung Aru, Kota Kinabalu?
Yes — free parking is available at Shangri-La Tanjung Aru, Kota Kinabalu.
Where is Shangri-La Tanjung Aru, Kota Kinabalu located?
Shangri-La Tanjung Aru, Kota Kinabalu is located at No 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, MY.
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