Prime location
Central address at 60/1 Syganak Street.
Sheraton Astana Hotel
60/1 Syganak Street · Astana · KZ
Sheraton
Exceptional
2,445 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.6/10 (2,445 reviews).
Great amenities
Features ATM/banking · Television in common areas · Front desk (limited hours).
Popular facilities
24-hour desk
Free WiFi
Bar
Pool
Parking
Beachfront
Fitness
Spa & wellness
About this hotel
Luxurious Accommodation
Sheraton Astana Hotel, centrally located in Astana near Abu Dhabi Plaza, offers elegant rooms with modern amenities including flat-screen TVs, mini-bars, and coffee machines. Enjoy a comfortable stay with free WiFi and room service.
Relaxing Spa & Fitness Facilities
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Unwind at Sheraton Spa & Fitness which boasts swimming pools for both kids and adults, a hammam, and a sauna. Pamper yourself with rejuvenating treatments and stay active during your stay.
Exclusive Club Lounge Access
Upgrade to a suite with Club Lounge access for a VIP experience. Indulge in complimentary breakfasts, snacks, and drinks while enjoying private concierge services and a designated area for business meetings.
Book now for a luxurious stay at Sheraton Astana Hotel and explore the iconic landmarks nearby!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Show all 85 amenities
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Health or beauty spa nearby
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Hammam
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Emergency cord in bathroom
Fruits
Steam room
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Guest reviews
Cleanliness9.2
Service10.0
Location10.0
Room Quality10.0
Amenities9.2
Value for Money9.7
Food and Beverage8.7
Overall Experience10.0
Guests loved
Clean and comfortable roomsFriendly staffGood breakfast options
Could be better
Long wait times at check-inIssues with amenitiesFood quality concerns
Guest reviews
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Location
60/1 Syganak Street, Astana, KZ
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free private parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are allowed. Charges may be applicable.
Children & extra beds
Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. People 5 years old and over stay for KZT 11,200 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Sheraton Astana Hotel?
At Sheraton Astana Hotel, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Sheraton Astana Hotel allow pets?
Yes — pets are allowed at Sheraton Astana Hotel. Charges or conditions may apply, confirmed at booking.
Is parking available at Sheraton Astana Hotel?
Yes — free parking is available at Sheraton Astana Hotel.
What is the children and extra bed policy at Sheraton Astana Hotel?
Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. People 5 years old and over stay for KZT 11,200 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Sheraton Astana Hotel located?
Sheraton Astana Hotel is located at 60/1 Syganak Street, Astana, KZ.
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