Skip to main content
Read the Hong Kong, China travel guide

Sheraton Hong Kong Hotel & Towers

20 Nathan Road · Hong Kong · HK

Sheraton

Excellent

1,661 reviews

8.3

Smart highlights

Prime location

Central address at 20 Nathan Road.

Guest-rated

Excellent guest ratings · 8.3/10 (1,661 reviews).

Great amenities

Features Fitness facilities (surcharge) · Non-smoking rooms · Air conditioning.

Popular facilities

Fitness
Air conditioning
Pool
Dining
Spa & wellness
24-hour desk
Free WiFi
Beachfront

About this hotel

Luxurious Accommodation with Breathtaking Views

Experience the epitome of luxury at Sheraton Hong Kong Hotel & Towers, located along vibrant Nathan Road. Enjoy the outdoor pool overlooking the city skyline and unwind in elegantly designed rooms with modern amenities.

Convenient Location for Shopping and Sightseeing

Show more

Situated mere steps away from the bustling Nathan Road shopping area, and a short distance from popular markets and districts, our hotel is the perfect base for exploring the best of Hong Kong.

Exceptional Dining and Leisure Facilities

Indulge in a culinary journey with our diverse dining options, from international buffets to Japanese delicacies. Relax at the hot tub and sauna, or sip cocktails at Sky Lounge while admiring the sunset over Victoria Harbour.

Book your stay now at Sheraton Hong Kong Hotel & Towers for an unforgettable experience in the heart of Kowloon.

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
Show all 59 amenities
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Currency exchange
Non-smoking throughout
Concierge service
Kid meals
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby outdoor pool
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Swimming nearby
Rooftop garden
Vegetarian menu options available

Guest reviews

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.6
Amenities8.6
Value for Money8.1
Food and Beverage8.6
Overall Experience8.1

Guests loved

LocationServiceFood quality

Could be better

Cleanliness issuesRoom quality concerns

Guest reviews

Loading reviews…

Location

20 Nathan Road, Hong Kong, HK

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children & extra beds

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. People no matter the age stay for HK$ 300 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

See full policy details
  • Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. Please note that renovation work of The Café will be carried out from March 12, 2026 to March 18, 2026. During this time, Breakfast and lunch will be offered on the 18th level.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Sheraton Hong Kong Hotel & Towers?

At Sheraton Hong Kong Hotel & Towers, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Sheraton Hong Kong Hotel & Towers allow pets?

No — pets are not allowed at Sheraton Hong Kong Hotel & Towers.

Is parking available at Sheraton Hong Kong Hotel & Towers?

Yes — parking is available at Sheraton Hong Kong Hotel & Towers.

What is the children and extra bed policy at Sheraton Hong Kong Hotel & Towers?

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. People no matter the age stay for HK$ 300 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Where is Sheraton Hong Kong Hotel & Towers located?

Sheraton Hong Kong Hotel & Towers is located at 20 Nathan Road, Hong Kong, HK.

AI

Ask AI about this hotel

Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.