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Sheraton Hong Kong Hotel & Towers

20 Nathan Road · Hong Kong · HK

Sheraton

Wonderful

1,765 reviews

8.3

Smart highlights

Prime location

Central address at 20 Nathan Road.

Guest-rated

Wonderful guest ratings · 8.3/10 (1,765 reviews).

Great amenities

Features Fitness facilities · WiFi available · Free WiFi.

Popular facilities

Fitness
Free WiFi
Air conditioning
Pool
24-hour desk
Dining
Bar
Spa & wellness

About this hotel

Luxurious Accommodation with Breathtaking Views

Experience the epitome of luxury at Sheraton Hong Kong Hotel & Towers, located along vibrant Nathan Road. Enjoy the outdoor pool overlooking the city skyline and unwind in elegantly designed rooms with modern amenities.

Convenient Location for Shopping and Sightseeing

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Situated mere steps away from the bustling Nathan Road shopping area, and a short distance from popular markets and districts, our hotel is the perfect base for exploring the best of Hong Kong.

Exceptional Dining and Leisure Facilities

Indulge in a culinary journey with our diverse dining options, from international buffets to Japanese delicacies. Relax at the hot tub and sauna, or sip cocktails at Sky Lounge while admiring the sunset over Victoria Harbour.

Book your stay now at Sheraton Hong Kong Hotel & Towers for an unforgettable experience in the heart of Kowloon.

Choose your room

Your check-out is before your check-in

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What this place offers

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
Show all 60 amenities
Laundry
Luggage storage
Express check-in/check-out
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Currency exchange
Babysitting/child services
Non-smoking throughout
Outdoor pool
Daily housekeeping
Concierge service
Special diet menus - on request
Kid meals
Rooftop pool
Wine/champagne
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour

Guest reviews

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.6
Amenities8.6
Value for Money8.1
Food and Beverage8.6
Overall Experience8.1

Guests loved

LocationServiceFood quality

Could be better

Cleanliness issuesRoom quality concerns

Guest reviews

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Location

20 Nathan Road, Hong Kong, HK

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Cancellation terms are shown on each rate, and confirmed before you pay.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

Parking

Parking available.

See full policy details
  • Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.
  • Please note that renovation work of The Café will be carried out from March 12, 2026 to March 18, 2026. During this time, Breakfast and lunch will be offered on the 18th level.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Sheraton Hong Kong Hotel & Towers?

At Sheraton Hong Kong Hotel & Towers, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Sheraton Hong Kong Hotel & Towers allow pets?

No — pets are not allowed at Sheraton Hong Kong Hotel & Towers.

Is parking available at Sheraton Hong Kong Hotel & Towers?

Yes — parking is available at Sheraton Hong Kong Hotel & Towers.

Where is Sheraton Hong Kong Hotel & Towers located?

Sheraton Hong Kong Hotel & Towers is located at 20 Nathan Road, Hong Kong, HK.

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