Prime location
Central address at Dostyk Street 16.
The Ritz-Carlton, Astana
Dostyk Street 16 · Astana · KZ
The Ritz-Carlton Company, L.L.C
Exceptional
1,255 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.4/10 (1,255 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Pet-friendly
About this hotel
Luxurious Spa Center and Swimming Pool: Indulge in relaxation at the spa center with rejuvenating beauty treatments and saunas, followed by a refreshing dip in the swimming pool.
Elegant Rooms with Panoramic Views: Unwind in stylish rooms equipped with modern amenities, offering breathtaking views of the city skyline, ensuring a comfortable and memorable stay.
Convenient Location for Business and Leisure: Located in the heart of Nur-Sultan's business center, with easy access to popular landmarks like Bayterek Monument and Nurzhol Boulevard, making it ideal for both business and leisure travelers.
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Book your stay at Ritz Carlton Astana now for a luxurious and unforgettable experience!
Choose your room
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What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 96 amenities
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Barber/beauty shop
Currency exchange
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Designated smoking area
Board games/puzzles
Concierge service
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Kid meals
ATM/cash machine on site
Heated pool
Electric vehicle charging station
Indoor pool
Toilet with grab rails
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Pet bowls
Spa/wellness center services
Steam room
Beauty Services
Fitness/spa locker rooms
Yoga classes
Pet basket
Manicure
Pedicure
Fitness classes
Personal trainer
Hair Salon Services
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
CCTV outside property
CCTV in common areas
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Walking tours
Breakfast takeaway containers
Key card access
Tour/class on local culture
Mobile app for room service
Live music/performance
Themed dinner nights
Temporary art galleries
Cooking class
Stand-up comedy
Guest reviews
Cleanliness9.3
Service9.9
Location9.3
Room Quality9.5
Amenities9.6
Value for Money8.7
Food and Beverage9.3
Overall Experience9.7
Guests loved
Exceptional ServiceBeautiful Rooms
Could be better
Breakfast could be improvedTemperature issues in the room
Guest reviews
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Location
Dostyk Street 16, Astana, KZ
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at The Ritz-Carlton, Astana?
At The Ritz-Carlton, Astana, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does The Ritz-Carlton, Astana allow pets?
No — pets are not allowed at The Ritz-Carlton, Astana.
Is parking available at The Ritz-Carlton, Astana?
Yes — free parking is available at The Ritz-Carlton, Astana.
Where is The Ritz-Carlton, Astana located?
The Ritz-Carlton, Astana is located at Dostyk Street 16, Astana, KZ.
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