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The St. Regis Astana

1 Kabanbay Batyr Avenue · Astana · KZ

St. Regis

Exceptional

1,324 reviews

9.5

Smart highlights

Prime location

Central address at 1 Kabanbay Batyr Avenue.

Guest-rated

Exceptional guest ratings · 9.5/10 (1,324 reviews).

Great amenities

Features Health or beauty spa nearby · Offsite parking discounted rates available · Guest education on local ecosystems and culture.

Popular facilities

Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Pet-friendly
Bar

About this hotel

Luxurious Accommodation with Kazakh Nomadic Touches

The St. Regis Astana offers a unique blend of luxury and Kazakh nomadic influences, providing guests with a sophisticated and culturally rich experience. Each room features modern amenities such as a flat-screen TV, iPod docking station, and the signature St. Regis Bed, complemented by design elements inspired by the country's nomadic history. Superior rooms even boast a sauna or spa bath for added relaxation.

Relaxation and Wellness Facilities

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Guests can unwind and rejuvenate at the Iridium Spa, indulging in a variety of beauty and wellness treatments. The hotel also features a swimming pool, fitness center, and sauna at the St. Regis Athletic Club, ensuring a tranquil stay for all visitors.

Exceptional Services and Convenience

With a conference hall, 24-hour concierge, complimentary butler service, and car hire available, the St. Regis Astana goes above and beyond to cater to every guest's needs. Don't miss the chance to experience unparalleled luxury and hospitality at The St. Regis Astana.

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Show all 96 amenities
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Hammam
Karaoke
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
Grocery deliveries
Wheelchair accessible
Kid meals
Heated pool
Lower bathroom sink
Infinity pool
Emergency cord in bathroom
Outdoor furniture
Fruits
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Personal trainer
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
24-hour security
Key card access
Broadcast Live sport events
Cooking class
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Tennis lessons on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Clubhouse
Wine release events
Reception hall
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Guest education on local ecosystems and culture
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible train station shuttle
No accessible train station shuttle

Guest reviews

Cleanliness8.5
Service9.9
Location9.5
Room Quality9.4
Amenities9.5
Value for Money9.4
Food and Beverage10.0
Overall Experience9.9

Guests loved

Friendly staffGreat locationBeautiful roomsGood value

Could be better

Issues with breakfast cleanlinessCold pool area

Guest reviews

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Location

1 Kabanbay Batyr Avenue, Astana, KZ

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Parking

Free private parking is possible on site (reservation is not possible).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

Children & extra beds

Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 12 years old stay for KZT 8,705.37 per person per night when using an existing bed. Children from 13 years old to 17 years old stay for KZT 17,410.71 per person per night when using an existing bed. Children 16 years old stay for KZT 22,400 per person per night when using an available extra bed. Adults stay for KZT 22,400 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

See full policy details
  • The St. Regis Butler Service is free and includes unpacking and packing service, beverage service, garment pressing, a service desk, and e-butler service. When traveling with pets, please note that an extra charge of KZT 30,000 per pet per stay applies (excluding VAT). The property welcomes one pet per room (up to 10 kg).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at The St. Regis Astana?

At The St. Regis Astana, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does The St. Regis Astana allow pets?

Yes — pets are allowed at The St. Regis Astana. Charges or conditions may apply, confirmed at booking.

Is parking available at The St. Regis Astana?

Yes — free parking is available at The St. Regis Astana.

What is the children and extra bed policy at The St. Regis Astana?

Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 12 years old stay for KZT 8,705.37 per person per night when using an existing bed. Children from 13 years old to 17 years old stay for KZT 17,410.71 per person per night when using an existing bed. Children 16 years old stay for KZT 22,400 per person per night when using an available extra bed. Adults stay for KZT 22,400 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Where is The St. Regis Astana located?

The St. Regis Astana is located at 1 Kabanbay Batyr Avenue, Astana, KZ.

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