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citizenM Chicago Downtown

80 East Wacker Place · Chicago · US

CitizenM

Excellent

5,352 reviews

8.9

Smart highlights

Prime location

Central address at 80 East Wacker Place.

Guest-rated

Excellent guest ratings · 8.9/10 (5,352 reviews).

Great amenities

Features Television in common areas · Front desk (limited hours) · Express check-in.

Popular facilities

24-hour desk
Free WiFi
Air conditioning
Dining
Bar
Television in common areas
Express check-in
Wine release events

About this hotel

Modern Amenities

citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience.

Vibrant Social Spaces

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Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city.

Prime Location

Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Wine release events
Reception hall
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Show all 32 amenities
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Allergy-free room
Coffee Shop on site
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
CCTV outside property
24-hour security
Security alarm
Key card access

Guest reviews

Cleanliness8.2
Service9.2
Location9.8
Room Quality8.2
Amenities8.7
Value for Money8.7
Food and Beverage9.2
Overall Experience9.1

Guests loved

Friendly staffGreat locationHigh-quality breakfastComfortable rooms

Could be better

Cleanliness issues in lobbySmall room sizes

Guest reviews

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Location

80 East Wacker Place, Chicago, US

Hotel policies

Check-in

From 02:00 PM

Check-out

Until 11:00 AM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

See full policy details
  • We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. Breakfast is available from 6am to 11am at $18.95 plus taxes. Late check-out fee from 2pm is $69 plus taxes. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at citizenM Chicago Downtown?

At citizenM Chicago Downtown, check-in is from 02:00 PM and check-out is until 11:00 AM.

Does citizenM Chicago Downtown allow pets?

No — pets are not allowed at citizenM Chicago Downtown.

Where is citizenM Chicago Downtown located?

citizenM Chicago Downtown is located at 80 East Wacker Place, Chicago, US.

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