Prime location
Central address at 27 Frankton Road.
Copthorne Hotel and Resort Lakefront Queenstown
27 Frankton Road · Queenstown · NZ
Copthorne Hotels
Very good
1,974 reviews
Smart highlights
Guest-rated
Very good guest ratings · 7.7/10 (1,974 reviews).
Great amenities
Features Electric bicycle charging station · Parking · Non-smoking rooms.
Popular facilities
Parking
Dining
24-hour desk
Free WiFi
Electric bicycle charging station
Non-smoking rooms
Room service
Terrace
About this hotel
Stunning Lake Views and Mountain Access
The Copthorne Hotel & Resort in Queenstown offers breathtaking views of Lake Wakatipu and the Remarkables mountain range. With easy access to top ski areas like Coronet Peak and Cardrona, it's a perfect choice for nature lovers and adventure seekers.
Comfortable Rooms and Dining with a View
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Featuring 240 spacious guest rooms, including suites with stunning lake views, the hotel ensures a comfortable stay. Enjoy free WiFi, balcony options, and dining at The Impressions Cocktail Bar and Restaurant with panoramic lake and mountain vistas.
Relaxation and Convenience
Unwind in the 2 spa pools, take in the picturesque surroundings, and make the most of the year-round resort amenities. Whether you're exploring the outdoors or simply enjoying the views, Copthorne Queenstown Hotel offers the perfect retreat.
Book now for an unforgettable stay at Copthorne Hotel & Resort Queenstown!
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What this place offers
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Show all 59 amenities
Facilities for disabled guests
Hot tub/Jacuzzi
Ski storage
Non-smoking throughout
Concierge service
Wheelchair accessible
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
CCTV outside property
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Key card access
Ski storage
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Private picnics
Wine release events
Reception hall
Japanese garden
Secured parking
Garage
Fishing nearby
Horse riding nearby
Snow sports gear
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries
Guest reviews
Cleanliness7.0
Service7.5
Location9.0
Room Quality7.5
Amenities8.0
Value for Money7.5
Food and Beverage8.0
Overall Experience7.5
Guests loved
Great locationBeautiful viewsComfortable beds
Could be better
Smelly roomsSlow housekeepingConfusing layout
Guest reviews
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Location
27 Frankton Road, Queenstown, NZ
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 10:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Parking
Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.
See full policy details
- Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash. A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival. Please note that private off-street car parking is limited and subject to availability at time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Copthorne Hotel and Resort Lakefront Queenstown?
At Copthorne Hotel and Resort Lakefront Queenstown, check-in is from 02:00 PM and check-out is until 10:00 AM.
Does Copthorne Hotel and Resort Lakefront Queenstown allow pets?
No — pets are not allowed at Copthorne Hotel and Resort Lakefront Queenstown.
What is the children and extra bed policy at Copthorne Hotel and Resort Lakefront Queenstown?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Copthorne Hotel and Resort Lakefront Queenstown located?
Copthorne Hotel and Resort Lakefront Queenstown is located at 27 Frankton Road, Queenstown, NZ.
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