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Grand Hyatt Melbourne

123 Collins Street · Melbourne · AU

Grand Hyatt

Excellent

6,444 reviews

8.8

Smart highlights

Prime location

Central address at 123 Collins Street.

Guest-rated

Excellent guest ratings · 8.8/10 (6,444 reviews).

Great amenities

Features Health or beauty spa nearby · Fitness facilities (surcharge) · Parking.

Popular facilities

Spa & wellness
Fitness
Parking
Air conditioning
Pool
Dining
24-hour desk
Free WiFi

About this hotel

Luxurious Accommodation

Grand Hyatt Melbourne offers luxurious guest rooms and premium suites with contemporary living spaces and stunning views of the Melbourne city skyline or the Yarra River.

World-Class Facilities

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The hotel features upper and lower lobbies, couture boutiques, a signature restaurant Collins Kitchen, a modern bar Ru-Co, and the City Club Health & Fitness Centre with 24/7 access to an indoor swimming pool, sauna, and open-air tennis court.

Exclusive Grand Club Lounge

Guests booking rooms with Grand Club access can enjoy the exclusive Grand Club Lounge on the 31st floor, providing panoramic views of the city skyline and personalized service.

Experience the best of Melbourne's shopping, dining, and attractions while staying at Grand Hyatt Melbourne. Book now to indulge in luxury and convenience.

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Show all 57 amenities
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Non-smoking throughout
Concierge service
Kid meals
Spa/wellness center services
Steam room
Beauty Services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Happy hour
Supervised childcare/activities
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Tennis lessons on site
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Garage
Health or beauty spa nearby
Swimming nearby

Guest reviews

Cleanliness8.7
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.2
Food and Beverage8.7
Overall Experience9.0

Guests loved

Friendly staffClean roomsGreat locationComfortable accommodations

Could be better

High parking costsNoisy environmentLifts could be heardIssues with check-in process

Guest reviews

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Location

123 Collins Street, Melbourne, AU

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 11:00 AM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs AUD 90 per day.

Children & extra beds

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People 3 years old and over stay for AUD 95 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

See full policy details
  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Grand Hyatt Melbourne?

At Grand Hyatt Melbourne, check-in is from 03:00 PM and check-out is until 11:00 AM.

Does Grand Hyatt Melbourne allow pets?

No — pets are not allowed at Grand Hyatt Melbourne.

What is the children and extra bed policy at Grand Hyatt Melbourne?

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People 3 years old and over stay for AUD 95 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Where is Grand Hyatt Melbourne located?

Grand Hyatt Melbourne is located at 123 Collins Street, Melbourne, AU.

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