Prime location
Central address at Pirin Street 96.
Kempinski Hotel Grand Arena Bansko
Pirin Street 96 · Bansko · BG
Kempinski
Exceptional
1,488 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.3/10 (1,488 reviews).
Great amenities
Features Health or beauty spa nearby · Guest education on local ecosystems and culture · Clubhouse.
Popular facilities
Spa & wellness
Fitness
Parking
Air conditioning
Pool
Dining
Pet-friendly
Bar
About this hotel
Luxurious Ski-in and Ski-out Experience
Kempinski Hotel Grand Arena Bansko offers the ultimate ski-in and ski-out experience in Bansko, situated at the heart of the mountain resort with direct access to the Gondola lift station.
Exquisite Dining and Culinary Delights
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Indulge in a variety of dining options at the hotel, from themed buffets at The Gallery restaurant to Mediterranean cuisine at Come Prima Restaurant. Enjoy live cooking experiences and exceptional meals at The Sushi Bar, Teppanyaki Grill, and La Veranda Bar & Lounge.
Unparalleled Wellness and Family-Friendly Amenities
Relax and rejuvenate at the fully renovated Kempinski The Spa, featuring a range of facilities including pools, saunas, and a snow room. Families can take advantage of the supervised Kids Club while enjoying complimentary childcare services.
Experience luxury, comfort, and adventure at Kempinski Hotel Grand Arena Bansko. Book now to create unforgettable memories in the heart of Bansko!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Show all 118 amenities
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Packed lunches
Ski storage
Currency exchange
Solarium
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Kids' outdoor play equipment
Heated pool
Outdoor furniture
Fruits
Pet bowls
Spa/wellness center services
Steam room
Beauty Services
Pet basket
Manicure
Pedicure
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
Cooking class
Supervised childcare/activities
ATM/banking
Ski storage
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Access to nearby outdoor pool
Tennis lessons on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Wine release events
Reception hall
Pool waterfall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Fishing nearby
Health or beauty spa nearby
Horse riding nearby
Ski lift privileges
Snow sports gear
Swimming nearby
Hosted evening meal (reserve)
Bicycle-friendly property
Electric bicycle charging station
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness9.2
Service9.7
Location9.7
Room Quality9.2
Amenities8.7
Value for Money9.1
Food and Beverage9.4
Overall Experience9.5
Guests loved
Luxurious stayHigh-end serviceGreat locationExcellent food
Could be better
Pillows could be betterHeating issues reported
Guest reviews
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Location
Pirin Street 96, Bansko, BG
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.
Pets
Pets are allowed on request. Charges may be applicable.
Internet
WiFi is available in all areas and is free of charge.
Children & extra beds
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
See full policy details
- If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card at any time after confirmation. Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge. Please note that rates on 31 December include a compulsory New Year's Gala dinner for the number of people included in the reservation. We can accommodate pets up to 10 kilos and charges will appliedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Mon, Sep 1, 2025 until Tue, Jun 30, 2026 Swimming pool: Closed from Mon, Sep 1, 2025 until Tue, Jun 30, 2026 Swimming pool: Closed from Thu, Apr 16, 2026 until Tue, Jun 30, 2026 Swimming pool: Closed from Tue, Sep 1, 2026 until Thu, Jul 1, 2027 A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Kempinski Hotel Grand Arena Bansko?
At Kempinski Hotel Grand Arena Bansko, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Kempinski Hotel Grand Arena Bansko allow pets?
Yes — pets are allowed at Kempinski Hotel Grand Arena Bansko. Charges or conditions may apply, confirmed at booking.
What is the children and extra bed policy at Kempinski Hotel Grand Arena Bansko?
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Where is Kempinski Hotel Grand Arena Bansko located?
Kempinski Hotel Grand Arena Bansko is located at Pirin Street 96, Bansko, BG.
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