Skip to main content

Novotel Kraków City West

Al. Armii Krajowej 11 · Kraków · PL

Novotel

Excellent

4,683 reviews

8.7

Smart highlights

Prime location

Central address at Al. Armii Krajowej 11.

Guest-rated

Excellent guest ratings · 8.7/10 (4,683 reviews).

Great amenities

Features Clubhouse · Electric bicycle charging station · Fitness facilities (surcharge).

Popular facilities

Fitness
Parking
Air conditioning
Pool
Dining
Pet-friendly
Bar
24-hour desk

About this hotel

Spacious Rooms with Modern Amenities

Novotel Kraków City West offers spacious, air-conditioned rooms with free internet access. Each room is elegantly furnished in warm colors and includes a work area, electric kettle, safe, and fridge.

Delicious Dining Options

Show more

Guests can start their day with a rich breakfast buffet and enjoy Polish and international dishes at the hotel's restaurant. The Novo2 Lounge Bar offers a trendy atmosphere with live music for a relaxing evening.

Convenient Location

Conveniently located just a 15-minute drive from Kraków-Balice airport and a short 30-minute walk to the Old Town, Novotel Kraków City West provides easy access to both the airport and the city's historic center.

Experience comfort and convenience at Novotel Kraków City West - book your stay now!

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Show all 77 amenities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Packed lunches
Table tennis
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Wheelchair accessible
Allergy-free room
Kid meals
Outdoor furniture
Fruits
Pet bowls
Badminton equipment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Access to health care professionals
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Games
Clubhouse
Private picnics
Wine release events
Reception hall
Japanese garden
Secured parking
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle

Guest reviews

Cleanliness8.4
Service9.2
Location8.9
Room Quality8.2
Amenities8.7
Value for Money8.5
Food and Beverage8.8
Overall Experience9.0

Guests loved

Good breakfastFriendly staffConvenient location

Could be better

High parking feesLimited dinner buffetCold room temperatures

Guest reviews

Loading reviews…

Location

Al. Armii Krajowej 11, Kraków, PL

Hotel policies

Check-in

From 04:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

Parking

Private parking is possible on site (reservation is not possible) and costs PLN 70 per day.

Children & extra beds

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

See full policy details
  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Novotel Kraków City West?

At Novotel Kraków City West, check-in is from 04:00 PM and check-out is until 12:00 PM.

Does Novotel Kraków City West allow pets?

Yes — pets are allowed at Novotel Kraków City West. Charges or conditions may apply, confirmed at booking.

What is the children and extra bed policy at Novotel Kraków City West?

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Where is Novotel Kraków City West located?

Novotel Kraków City West is located at Al. Armii Krajowej 11, Kraków, PL.

AI

Ask AI about this hotel

Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.