Prime location
Central address at No 9 Jalan Pinang.
Ascott Kuala Lumpur
No 9 Jalan Pinang · Kuala Lumpur · MY
Ascott The Residence
Excellent
2,031 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.2/10 (2,031 reviews).
Great amenities
Features Health or beauty spa nearby · Fitness facilities (surcharge) · Parking.
Popular facilities
Spa & wellness
Fitness
Parking
Air conditioning
Pool
Dining
Pet-friendly
Bar
About this hotel
Ascott Kuala Lumpur offers luxurious apartments with free internet access and spa facilities beside the Petronas Twin Towers. The Central Business District location and fully equipped kitchens make this an ideal choice for business and leisure travelers. Enjoy the gym, pool, and entertainment system in each residence. Take advantage of the free parking, tennis court, and business center during your stay. Relax with a massage at Kamboja Spa or pamper yourself with a 20% discount on Osmosis Spa treatments as an in-house guest. Book your stay now at Ascott Kuala Lumpur!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Show all 85 amenities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kids' outdoor play equipment
Outdoor furniture
Fence around pool
Steam room
Beauty Services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Playground on site
Tennis lessons on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Private picnics
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Charcoal grill
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness7.8
Service9.3
Location9.3
Room Quality8.2
Amenities8.3
Value for Money6.2
Food and Beverage7.8
Overall Experience8.8
Guests loved
Friendly staffGreat locationSpacious rooms
Could be better
Cleanliness issuesPoor value for moneyLimited breakfast options
Guest reviews
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Location
No 9 Jalan Pinang, Kuala Lumpur, MY
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are allowed on request. Charges may be applicable.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs MYR 10 per hour.
See full policy details
- From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that this property does not accept a third-party credit card, debit card or company payment card. The credit card used to make this booking and payment must be presented upon check-in with a valid photo identification of the same name. Lest, a new full payment must be made upon check-in on an alternative card or cash. Please note that breakfast will change to an alternative serving style. Tujo Restaurant has no longer operating. Pets are allowed on request. There is a surcharge of 50% off the room rate and re-booking is required, Please contact the property for more information. Please note that a maximum of 2 pets is allowed perbooking. Please note that the property can only accommodate pets with a maximum weight of 10 kg or less. Please note that pets must be kept on a lead while in public areas of the property. All pets staying at this property must have up-to-date vaccinations. Restaurant will be temporarily closed starting 01 February 2025. During this period, packed breakfast will be provided. Continental breakfast will not be available. Packed breakfast will be delivered to guest rooms between 7:00 AM and 8:00 AM as per the standard schedule. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Ascott Kuala Lumpur?
At Ascott Kuala Lumpur, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Ascott Kuala Lumpur allow pets?
Yes — pets are allowed at Ascott Kuala Lumpur. Charges or conditions may apply, confirmed at booking.
What is the children and extra bed policy at Ascott Kuala Lumpur?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Ascott Kuala Lumpur located?
Ascott Kuala Lumpur is located at No 9 Jalan Pinang, Kuala Lumpur, MY.
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