Prime location
Central address at 14 Palm Boulevard Umhlanga Ridge.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
14 Palm Boulevard Umhlanga Ridge, Umhlanga Rocks, Durban, 4320, South Africa · Durban · ZA
Protea Hotels by Marriott
Excellent
1,797 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.8/10 (1,797 reviews).
Great amenities
Features Nightclub · Fitness facilities (surcharge) · Parking.
Popular facilities
Fitness
Parking
Air conditioning
Pool
Dining
Airport shuttle
Bar
24-hour desk
About this hotel
Modern Comfort and Convenience
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers stylish air-conditioned rooms with satellite TV, a work desk, and scenic views of Chris Saunders Park.
Culinary Delights and Serene Ambiance
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Indulge in delicious meals at the hotel's restaurant with a garden-view deck, serving breakfast, lunch, and dinner.
Relaxation and Recreation
Unwind at the rooftop swimming pool, stay active in the fitness centre, or sip on refreshing drinks at the terrace while enjoying the pleasant surroundings.
Book your stay now at Protea Hotel Fire & Ice! for a perfect blend of leisure and luxury.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Show all 79 amenities
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Packed lunches
Currency exchange
Non-smoking throughout
Board games/puzzles
Shuttle service (additional charge)
Wheelchair accessible
Kid meals
Lower bathroom sink
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
Television in common areas
Nightclub
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Self parking (surcharge)
Water park access (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Swimming nearby
Rooftop garden
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness8.3
Service9.3
Location9.4
Room Quality8.3
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience9.1
Guests loved
Friendly staffGreat locationGood amenities
Could be better
Housekeeping issuesRoom quality concernsFood variety lacking
Guest reviews
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Location
14 Palm Boulevard Umhlanga Ridge, Umhlanga Rocks, Durban, 4320, South Africa, Durban, ZA
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Parking
Private parking is possible on site (reservation is not needed) and costs ZAR 65 per day.
See full policy details
- Please note the hotel offers wireless internet- the first 500MB per room per day is free, thereafter charges apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
At Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, check-in is from 02:00 PM and check-out is until 11:00 AM.
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge allow pets?
No — pets are not allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge.
What is the children and extra bed policy at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located?
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is located at 14 Palm Boulevard Umhlanga Ridge, Umhlanga Rocks, Durban, 4320, South Africa, Durban, ZA.
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