Skip to main content

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A · Almaty · KZ

Swissôtel Hotels & Resorts

Exceptional

2,363 reviews

9.1

Smart highlights

Prime location

Central address at Tausamaly 50A.

Guest-rated

Exceptional guest ratings · 9.1/10 (2,363 reviews).

Great amenities

Features Health or beauty spa nearby · Offsite parking discounted rates available · Clubhouse.

Popular facilities

Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Bar
Airport shuttle

About this hotel

Luxurious Accommodation:

Experience 5-star comfort at Swissôtel Wellness Resort Alatau Almaty with air-conditioned rooms, flat-screen TVs, and private bathrooms. Enjoy a relaxing stay with room service and a shared lounge.

Wellness and Leisure:

Show more

Indulge in the hotel's indoor pool, hammam, sauna, and hot tub. Unwind in the garden or enjoy a refreshing continental breakfast. The fitness centre and bar provide additional leisure options.

Convenience and Location:

Benefit from free private parking, a 24-hour front desk, and proximity to top attractions like First President of Kazakhstan Park and Dolphin Entertainment Centre. With a business centre, snack bar, and Almaty International Airport nearby, Swissôtel Wellness Resort Alatau Almaty ensures a convenient and memorable stay.

Book your stay now at Swissôtel Wellness Resort Alatau Almaty for an unforgettable experience!

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Show all 102 amenities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Hammam
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Personal trainer
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Aerobics
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Access to nearby outdoor pool
Golfing on site
Tennis lessons on site
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Private picnics
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle

Guest reviews

Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities8.9
Value for Money9.1
Food and Beverage8.6
Overall Experience9.2

Guests loved

Great serviceCleanlinessBeautiful locationSpacious rooms

Could be better

Inconsistent internetPaid breakfast

Guest reviews

Loading reviews…

Location

Tausamaly 50A, Almaty, KZ

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children & extra beds

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for KZT 8,500 per person per night when using an existing bed. Children from 13 years old to 17 years old stay for KZT 17,000 per person per night when using an existing bed. Children up to and including 10 years old stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

See full policy details
  • Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027 A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Swissôtel Wellness Resort Alatau Almaty?

At Swissôtel Wellness Resort Alatau Almaty, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Swissôtel Wellness Resort Alatau Almaty allow pets?

No — pets are not allowed at Swissôtel Wellness Resort Alatau Almaty.

Is parking available at Swissôtel Wellness Resort Alatau Almaty?

Yes — free parking is available at Swissôtel Wellness Resort Alatau Almaty.

What is the children and extra bed policy at Swissôtel Wellness Resort Alatau Almaty?

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for KZT 8,500 per person per night when using an existing bed. Children from 13 years old to 17 years old stay for KZT 17,000 per person per night when using an existing bed. Children up to and including 10 years old stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Where is Swissôtel Wellness Resort Alatau Almaty located?

Swissôtel Wellness Resort Alatau Almaty is located at Tausamaly 50A, Almaty, KZ.

AI

Ask AI about this hotel

Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.