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The Dostyk Hotel

Kurmangazy Street 36 · Almaty · KZ

Not Available

Excellent

294 reviews

8.5

Smart highlights

Prime location

Central address at Kurmangazy Street 36.

Guest-rated

Excellent guest ratings · 8.5/10 (294 reviews).

Great amenities

Features Health or beauty spa nearby · Offsite parking discounted rates available · Fitness facilities (surcharge).

Popular facilities

Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Bar
Airport shuttle

About this hotel

Luxurious 5-Star Experience in the Heart of Almaty

Spa Retreat and Gourmet Dining - Indulge in the elegant spa and relish gourmet cuisine at the Oregano restaurant offering traditional Kazakh dishes and international specialties.

Relaxation and Wellness - Unwind in the indoor pool, hammam, hot tub, or modern gym. Enjoy a rejuvenating massage service during your stay.

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Comfortable Rooms and Top-Notch Amenities - Stay in soundproofed rooms with a dressing room, wooden flooring, flat-screen TV, and exclusive toiletries. Benefit from Wi-Fi throughout the property.

Book your stay at the Dostyk Hotel for a truly exquisite experience in Almaty.

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Show all 97 amenities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Hammam
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Allergy-free room
Kid meals
Lower bathroom sink
Outdoor furniture
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Aerobics
Supervised childcare/activities
ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Wine release events
Reception hall
Secured parking
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Guest reviews

Cleanliness7.5
Service9.9
Location10.0
Room Quality7.9
Amenities9.5
Value for Money5.9
Food and Beverage8.0
Overall Experience9.4

Guests loved

Great locationFriendly staff

Could be better

Poor check-in experienceInconsistent cleanliness

Guest reviews

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Location

Kurmangazy Street 36, Almaty, KZ

Hotel policies

Check-in

From 02:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Parking

Free private parking is possible on site (reservation is needed).

Children & extra beds

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 17 years old stay for KZT 11,200 per person per night when using an existing bed. People 2 years old and over stay for KZT 11,200 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

See full policy details
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at The Dostyk Hotel?

At The Dostyk Hotel, check-in is from 02:00 PM and check-out is until 12:00 PM.

Does The Dostyk Hotel allow pets?

No — pets are not allowed at The Dostyk Hotel.

Is parking available at The Dostyk Hotel?

Yes — free parking is available at The Dostyk Hotel.

What is the children and extra bed policy at The Dostyk Hotel?

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 17 years old stay for KZT 11,200 per person per night when using an existing bed. People 2 years old and over stay for KZT 11,200 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Where is The Dostyk Hotel located?

The Dostyk Hotel is located at Kurmangazy Street 36, Almaty, KZ.

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